Monzoo — Privacy Policy
Effective 23 October 2026
Monzoo is a mobile pet-collector idle RPG made by ManiX Studio ("we", "us"), an independent game studio based in Ho Chi Minh City, Vietnam. This policy explains what the game collects, why, who else processes it, and how you can have it deleted. Questions: monzoo.support@manixstudio.com.
The short version
- There is no account and no sign-in. We never ask for your name, email, age, phone number or precise location.
- Your save lives on our game server under a random guest identity created when you first play, not under your real identity.
- Game statistics are on by default and can be switched off in Settings; in the EEA, the UK and Switzerland we ask first.
- Ads are shown only when you tap an ad button to watch one for a reward. In the EEA, the UK and Switzerland, Google's consent form asks you first. On iOS we never request tracking permission and never read the advertising identifier.
- Settings has a "Delete my data" button that removes your save and your statistics from our servers.
What we collect and why
| Data | Why | When |
|---|---|---|
| A random guest identity, created on our game server when you first play | To keep your save on the server and tie it to your install, without an account | Whenever you play |
| Your save: pets, items and progress | So your game continues where you left off | Whenever you play |
| Game events: session start and end, progress steps, economy totals, battle results | To see where the game is confusing, too slow or too fast, and fix it | When statistics are on |
| Technical data: device model, OS version, app version, performance and error reports | To find crashes and slow devices | When statistics are on |
Statistics are tied to your install's guest identity, never to a name. Our servers also see the network address a request comes from, as any server does; we do not store it in our tables. Monzoo has no friends, chat or sharing features. We do not collect demographic data, contacts, photos, microphone or camera input, or precise location.
Ads
Monzoo shows rewarded ads through Google AdMob, only when you tap an ad button to watch one in exchange for an in-game reward. Google may collect device identifiers and usage data to serve and measure ads, as described in How Google uses information from sites or apps that use its services.
- In the EEA, the UK and Switzerland, Google's consent form (UMP) appears before the first ad. You can change your choice at any time from "Privacy options" in Settings. If you do not consent, the game still works; ad rewards are simply unavailable.
- On iOS we do not request App Tracking Transparency permission and do not access the advertising identifier (IDFA); ads requested on iOS are non-personalised.
Purchases
Monzoo has no in-app purchases today. If we add them, they will be processed by Apple (App Store) or Google (Google Play), and we will never receive your payment card, billing address or account details.
Who processes the data
- SpacetimeDB (Clockwork Labs) hosts our game server, which holds your save and statistics.
- Google AdMob serves rewarded ads and runs the consent form.
- Unity Technologies provides the game engine.
- Apple and Google distribute the game through their stores.
We do not sell personal data and do not share it with anyone else, except where the law requires it.
Legal basis (EEA, UK, Switzerland)
Game statistics are processed with your consent, asked before anything is sent, and you can withdraw it in Settings. Your save is processed to provide the game. Ads use the consent you give in Google's form.
Keeping and deleting data
We keep data only as long as we need it to run and improve the game. You can delete it yourself: open Settings, tap "Delete my data" and confirm. This removes your save and all statistics tied to your guest identity from our servers. Your progress cannot be recovered afterwards. If you cannot reach the button, email monzoo.support@manixstudio.com and we will remove it within 30 days. You may also ask us for a copy of your data, or to correct it.
Children
Monzoo is not directed at children under 13 and we do not knowingly collect personal data from them. If you believe a child has sent us data, contact us and we will delete it.
International transfers and security
Our service providers may process data outside your country, including in the United States. We use providers that protect data in transit and at rest, and our tables that hold play data are private to us.
Changes
If this policy changes, we will update this page and its effective date. Significant changes will also be shown in the game.
Contact
ManiX Studio, Ho Chi Minh City, Vietnam · monzoo.support@manixstudio.com